Please Note - for Thanksgiving & Black Friday Holiday Shipping:
Thursday, November 28, 2013 – there will not be any shipment pick-ups for any orders on 11/28/2013, including all One Day, Two Day and Three Day Options. (this day will not count as a day in the time frame calculations for all carriers).
Friday, November 29, 2013 – there will not be any pick-ups for UPS & FedEx Ground Orders on 11/29/2013 (this day will not count as a day in the time frame calculations for these shipping carriers).
We charge sales tax for Ohio, California, Massachusetts, and Tennessee residents. All customers must pay for Shipping & Handling (S&H). Most orders are usually shipped within 1 - 2 business days. We do not ship on Saturdays, Sundays, or Holidays.
How much is my shipping?
Shipping charges are automatically calculated and displayed whenever you place an item in your shopping cart, prior to submitting your payment information. Simply add items to your cart and proceed to the shopping cart page where you will be offered shipping method choices and their rates.
Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, contents, and delivery location. The Budget Shipping Methods include USPS First Class Mail, USPS Priority Mail, USPS Media Mail, UPS Mail Innovations and/or UPS/Fedex Ground.
Please Note: If there are any restrictions regarding the shipping method to the shipping address you have given, please insert your comments in the Special Instructions box provided on the order page. All orders shipping via USPS must include a valid postal address. Signature upon delivery required for shipments over $200.
Please allow 3 to 5 business days for delivery. Items may be shipped by a variety of carriers, including UPS/FedEx Ground and/or USPS Priority Mail. Hawaii Residents Using Expedited Shipping - Please Note: Due to the various shipping options that may be used - Please allow up to 10 days for your delivery. Signature upon delivery required for shipments over $200.
Please Note: If there are any restrictions for the shipping address you have given, please insert your comments in the Special Instructions box provided on the order page. All expedited orders must include a physical address.
One or Two Day Shipping Option Guarantee
The guarantee does not apply to One or Two Day Option shipments that are delayed due to causes beyond a carrier's control, including, but not limited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of Customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government, or otherwise applicable to the delivery location; riots, strikes or other labor disputes; civil unrest; disruptions in transportation networks; and natural disasters.
Second Day Shipment Option: shipments to Alaska, Puerto Rico or Hawaii are guaranteed to arrive within 2 to 3 Business Days once the order has shipped, subject to the shipping guarantee above.
Signature upon delivery required for shipments over $200.
Please Note: If there are any restrictions for the shipping address you have given, please insert your comments in the Special Instructions box provided on the order page. All orders must include a physical address.
Order StatusYou may track the status of your order by going to our Order Status page.
To contact us click here or write to:
280 Opportunity Way
LaGrange, Ohio 44050
Credit Card SecuritySQRsolutions.com makes customer service our top priority while you shop. We do the following to make your online ordering secure.
Our secure order form uses Blue-Line, government-level security encryption to completely protect your credit card information from all unauthorized users.
In addition, our Secure Shopping Guarantee protects you while you shop at SQRsolutions.com, so that you never have to worry about credit card safety. Period. We guarantee that every transaction you make at SQRsolutions.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at SQRsolutions.com. Read the details of our Secure Shopping Guarantee.
Order Processing TimeOur Customer Service Staff will review your order to ensure that it is accurate, the payment method is valid, and you are authorized to use this payment method. In an effort to protect our customers from credit card fraud, SQRsolutions.com requires the "bill to" address to match the billing address of your credit card. Please note, credit card processing can take up to 2 business days (depending on the information you have provided). Further, for security reasons voice confirmation may be required before we can process your credit card for payment. Once your order has passed Customer Service review, it is sent to the warehouse for shipment. If the item(s) on your order are in stock, we will ship them as soon as possible from our main warehouse in LaGrange, Ohio. In the event that our LaGrange warehouse is unable to ship the title you purchased, we have a network of suppliers throughout the United States which can drop ship items to you directly. Therefore you may receive more than one shipment for each order.
SQRsolutions.com is not responsible for shipments which are delayed due to causes beyond the control of the shipping carriers, including, but not limited to the following: Acts of God, riots, disruptions in transportation networks due to events such as weather phenomena and natural disasters.